AT&T in Washington, DC Closed now

Reviews about AT&T

• ★ ★ ★ ★ ★

  August 03, 2020, by Andrew MacDowell
  Came in last night right before closing with my old, unlocked Verizon phone with what I thought would be a simple SIM card fix. 2 hours later and multiple tech support calls only to determine the phone was a brick, and they got me up and running on a new iPhone right then and there. Awesome service all around. Thank you for the A+ help.
• ★ ☆ ☆ ☆ ☆

  May 01, 2019, by Hua Liang
  The associate here are unprofessional and have no basic transfer account knowledge. As today I went there to transfer my H20 wireless account to an existing AT&T family plan. The staff worked there have 0 knowledge of how to do that, and they tried to fill some form which even ask me my company name and SSN? This is stupid and ridiculous, and it was my first time ever to hear I need these two fields to finish the application. Think about people unemployed and people without SSN. They can't be an AT&T customer? This stupidity from the employee is fully covered this store. So anyway, I gave them the info, and after about 20mins they tried, they failed. They told me I have to call both H2O and AT&T to get it transferred. This is just stupid. Then why you guys working here? To get paid for all of you playing your cellphone during the day while have no knowledge of doing you job? I basically told one guy I did this a couple years ago, and he was like he did this everyday. I meant you did this everyday and you tried 20 mins to realize you can't do that? That's just stupid and ridiculous and I'm about to file an AT&T complaint!