Old School Hardware in Washington, DC Open now

Reviews about Old School Hardware

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  June 29, 2019, by Fernando Moran
  I have been living around this area for the past 15 years, I am not sure how long this hardware store has been here but I have been getting things form here as far as I can remember. I have had great experiences in the pas, the employees that I have seen are very friendly and helpful. However, today I had an extremely negative experience when I stopped by the store to get an item that I needed. The gentleman working at the register was plain rude. I am not sure if he was having a bad day or he just did not like that fact that I was very nice and friendly. I asked if they had the item that I was looking for and he directed me to where the item was in a very nasty manner, when I asked if this was a standard size, He rudely said "there is no such thing as standard but it should work" when I paid he did not asked if i needed a receipt or anything. I guess he was just expecting for me to walk out. when I asked for a receipt he seemed annoyed. I did mentioned to him that he needed to work on his customer service skills that what he said nothing because I am sure he knew I was right. I usually recommend this store to my friends and I try to support local business in the area but after this experience I won't be doing that anymore and I won't be coming back here. There are other stores in the area that I will be going to. I do not know the guy's name, I do not ask but I am sure the owner can tell who was working during this evening.