Men's Wearhouse in Washington, DC Closed now

Reviews about Men's Wearhouse

• ★ ☆ ☆ ☆ ☆

  March 20, 2019, by Sinan Hatik
  This place does not even deserve a single star. Horrible experience! I need a tuxedo for my wedding. First day I went there, the staff was rushing everywhere, although they seem helpful once you get them, we had to wait for the end of day to get their full attention. At the end of the day, they suggested Vera Wang tux, I liked it. They clearly stated that they had a package deal in which if you buy the tux they provide the shoes, bow tie, shirt for FREE! This was of course a very good deal. I asked clear questions whether I could chose any shoes they had (said yes), any shirt (said yes). AND the tailoring would be free for life. This sounds crazy good for a Vera Wang suit. I wanted to make sure there was no problem in communications and got confirmation from two guys working at the store. I have chosen the whole package asked them to put on hold, but when I went back to buy, those two gentlemen were not there. Another gentlemen tried helping us while in shock of hearing what we got offered 3 days ago. They told me none of the FREE stuff were actually free, they can provide discounts as they do to all other customers, 30% off for this 20 for that, and tailoring is not for free. We talked to a 'store manager' whose only job was to deny in an unkind manner what we were offered without any offer for apologies for their mistake. such a disappointment!!